Return Policy
Introduction:
At Sukham Home (Service Based Apartment) , we are committed to providing our customers with the highest quality products and services. If you are not completely satisfied with your stay at our serviced apartment, we are here to help.
Eligibility for Return:
To be eligible for a return, you must inform us before checking into the apartment that the apartment does not meet the promised conditions or amenities as described on our website or any other promotional materials. If, upon check-in, you find that the apartment does not meet the promised conditions or amenities, you may choose not to stay at the apartment and we will provide you with a full refund.
Return Period:
You must inform us before checking into the apartment that the apartment does not meet the promised conditions or amenities as described on our website or any other promotional materials.
Initiating a Return:
To initiate a return, please contact our customer service team by email at [insert email address] or by phone at [insert phone number]. Our team will provide you with instructions on how to proceed with your return.
Refunds:
If you choose not to stay at the apartment due to the apartment not meeting the promised conditions or amenities, we will provide you with a full refund. Refunds will be credited to the original payment method used for the purchase. Please note that it may take several business days for the refund to appear on your account.
This return policy is subject to change without notice.
Contact Information:
If you have any questions or concerns about our return policy, please contact us by email at [insert email address] or by phone at [insert phone number].